Effective Date: January 1, 2026
DVI Training LLC ("DVI Training," "we," "our," or "us") is committed to protecting the privacy and security of the information entrusted to us by educational institutions, instructors, students, and visitors to our website.
This Privacy Policy describes how we collect, use, disclose, and protect information when you use our website, training platform, and related services.
1. Who We Serve
DVI Training provides educational materials and Digital Vehicle Inspection (DVI) training programs to:
Public and private schools
Community colleges
Technical schools
Automotive instructors
Students
Business customers
When providing services to educational institutions, DVI Training acts as a service provider to the school and processes student information only under the direction of the educational institution.
2. Information We Collect
Information You Provide
Depending on how our services are used, we may collect:
Name
Email address
Phone number
School or organization
Instructor information
Student identification information
Course enrollment information
Training progress
Assessment results
Certificates of completion
Communications submitted through our website or support channels
Information Collected Automatically
When using our website or training platform we may collect:
IP address
Browser type
Device type
Operating system
Date and time of access
Pages visited
Session information
Diagnostic and error logs
This information is used to maintain security, improve performance, and troubleshoot technical issues.
3. Student Data
Student education records remain the property of the educational institution.
DVI Training does not acquire ownership rights to student records or personally identifiable educational information.
Student information is used solely for:
Delivering training
Managing course participation
Tracking course completion
Issuing certificates
Providing technical support
Improving services using de-identified information
We do not sell student information.
We do not use student information for advertising.
We do not create marketing profiles of students.
4. FERPA and COPPA
When providing services to schools, DVI Training processes education records in accordance with the Family Educational Rights and Privacy Act (FERPA).
When applicable, DVI Training also supports educational institutions in meeting their obligations under the Children's Online Privacy Protection Act (COPPA).
Educational institutions remain responsible for determining appropriate consent requirements for their students.
5. How We Use Information
We use information to:
Deliver training services
Authenticate users
Track course progress
Issue certificates
Provide customer support
Maintain system security
Improve our products
Detect fraud or misuse
Meet legal obligations
We only collect information reasonably necessary to provide our services.
6. De-identified and Aggregated Information
DVI Training may create aggregated or de-identified information that cannot reasonably identify an individual student or customer.
This information may be used for:
Product improvement
Research
Reporting
System performance analysis
Educational effectiveness
Statistical analysis
DVI Training will not attempt to re-identify de-identified information.
7. Information We Do Not Use
DVI Training does not:
Sell personal information
Rent personal information
Use student information for advertising
Use student information to build marketing profiles
Share student information except as authorized by the educational institution or required by law
8. Artificial Intelligence
DVI Training does not use customer, school, instructor, or student data to train public or commercial artificial intelligence models.
If AI-assisted features are introduced in the future, they will be disclosed in advance and implemented in accordance with applicable privacy laws and contractual obligations.
9. Data Sharing
We may share information only with carefully selected service providers who assist in operating our services.
Examples include:
Secure cloud hosting
Email delivery
Payment processing
Technical support
Security monitoring
Backup services
SMS messaging (when requested by customers)
These providers:
may access information only as necessary to perform their services,
must protect information using appropriate security controls,
are prohibited from using information for their own purposes, and
are contractually required to maintain confidentiality.
We may also disclose information when required by law or valid legal process.
10. Security
DVI Training maintains administrative, technical, and physical safeguards designed to protect personal information.
Our security practices include, where applicable:
Encryption of data in transit using TLS
Encryption of stored data where appropriate
Role-based access controls
Multi-factor authentication for administrative access
Secure password management
Security monitoring and logging
Regular software updates
Routine backups
Vulnerability management
Employee access limited to legitimate business needs
While no system can guarantee absolute security, we continually work to protect the information entrusted to us.
11. Data Storage
Customer data is stored using secure cloud infrastructure located in the United States.
Access to customer information is restricted to authorized personnel who require access to provide our services.
12. Data Retention
We retain information only as long as necessary to:
Provide services
Meet contractual obligations
Comply with legal requirements
Resolve disputes
Enforce agreements
Upon termination of services, customer data will be returned or securely deleted according to the customer's instructions, unless retention is required by law.
13. Security Incidents
If DVI Training discovers a confirmed security incident involving customer information, we will notify affected educational institutions without unreasonable delay and cooperate in investigating, mitigating, and resolving the incident.
14. Cookies
Our website may use cookies and similar technologies to:
Maintain user sessions
Improve website functionality
Analyze website performance
Remember user preferences
Users may disable cookies through their browser settings, although some functionality may be affected.
15. Your Rights
Depending on applicable law and your relationship with DVI Training, you may have the right to:
Request access to your information
Request correction of inaccurate information
Request deletion where permitted
Request restriction of processing
Request a copy of your information
For student education records, requests should generally be directed to the educational institution.
16. Third-Party Websites
Our website may contain links to third-party websites.
DVI Training is not responsible for the privacy practices or content of those websites.
17. Changes to This Policy
We may update this Privacy Policy from time to time.
Material changes affecting how customer information is collected, used, or disclosed will be posted on this page with a revised effective date.
When required by contract or law, we will provide advance notice to affected customers.
18. Contact Us
DVI Training LLC
Email: scott@dvitraining.com
Website: https://dvitraining.com