Sample Curriculum
Course Title: Digital Vehicle Inspection (DVI) Training Program
Total Hours: About 20 Hours
Course Description
This course is designed to provide students with the knowledge and practical skills required to perform Digital Vehicle Inspections (DVIs) effectively in a modern automotive repair environment. Students will learn to utilize digital tools and software to conduct comprehensive vehicle inspections, document findings, and communicate effectively with customers and repair teams.
Course Objectives
By the end of this course, students will be able to:
• Understand the fundamentals and importance of Digital Vehicle Inspections in auto repair.
• Utilize various DVI software tools and devices for conducting inspections.
• Document and present inspection findings in a professional and customer-friendly manner.
• Integrate DVIs into the workflow of an auto repair shop to improve efficiency and transparency.
Week-by-Week Curriculum Breakdown
________________________________________
Week 1: Introduction to Digital Vehicle Inspections (DVI)
• Session 1: Course Overview and Importance of DVIs
• Introduction to DVIs and their role in modern automotive repair.
• Benefits of using DVIs over traditional inspection methods (efficiency, accuracy, customer transparency).
• Overview of various DVI tools and software used in the industry.
• Session 2: Understanding DVI Workflow and Processes
• Step-by-step breakdown of the DVI process.
• Key components of a comprehensive digital inspection: vehicle walkaround, under-hood checks, under-vehicle checks, tire and brake inspection, etc.
• Introduction to safety protocols during inspections.
Week 2: Digital Tools and Software Training
• Session 3: Introduction to DVI Software Platforms
• Overview of popular DVI software (e.g., AutoVitals, Shop-Ware, Bolt On Technology, Tekmetric).
o Setting up user profiles, customizing inspection templates, and configuring software settings.
• Hands-on practice with DVI software: navigation, dashboard overview, and basic operations.
• Session 4: Digital Tools for Inspections
• Training on digital tools and devices (e.g., tablets, smartphones, OBD-II scanners).
• Best practices for capturing high-quality images and videos during inspections.
• Using Bluetooth diagnostic tools and scanners in conjunction with DVI software.
Week 3: Conducting a Comprehensive Digital Vehicle Inspection
• Session 5: Pre-Inspection Procedures and Setup
• Preparing the vehicle and work area for inspection.
• Gathering necessary tools, equipment, and software setup.
• Customer communication and gathering preliminary information.
• Session 6: Exterior and Interior Inspection Techniques
• Step-by-step digital inspection of exterior components: body, lights, glass, tires, etc.
• Interior inspection: dashboard warning lights, seat belts, electronic systems, etc.
• Documenting findings with photos, videos, and notes in the DVI software.
Week 4: Under-Hood and Under-Vehicle Inspection
• Session 7: Under-Hood Digital Inspection
• Inspection of under-hood components: engine, belts, hoses, fluid levels, battery, etc.
• Best practices for capturing and documenting under-hood inspection data.
• Troubleshooting common issues found during under-hood inspections.
• Session 8: Under-Vehicle Digital Inspection
• Inspection of under-vehicle components: suspension, brakes, exhaust system, drivetrain, etc.
• Using mobile lifts and digital tools for efficient under-vehicle inspections.
• Creating detailed inspection reports in DVI software.
Week 5: Diagnostic and Specialized Inspection Techniques
• Session 9: Using OBD-II Scanners and Diagnostic Tools
• Introduction to OBD-II scanners and their integration with DVI software.
• Reading and interpreting diagnostic trouble codes (DTCs).
• Integrating diagnostic findings with the DVI report.
• Session 10: Specialized Digital Inspections
• Inspections of specialized systems: hybrid and electric vehicle systems, ADAS (Advanced Driver Assistance Systems), and emission systems.
• Best practices for conducting inspections on modern vehicles with advanced technologies.
Week 6: Customer Communication and Report Presentation
• Session 11: Building Customer Trust through DVI Reports
• How to explain DVI findings to customers in a clear, concise, and professional manner.
• Best practices for presenting digital reports via email, text, or app-based platforms.
• Techniques for upselling services based on inspection findings.
• Session 12: Role-Playing and Real-World Scenarios
• Role-playing exercises: presenting DVI reports to customers and handling objections.
• Analyzing real-world DVI case studies and identifying areas for improvement.
Week 7: Integration into Shop Workflow and Efficiency Improvement
• Session 13: Integrating DVIs into Shop Workflow
• Strategies for incorporating DVIs into the daily workflow of an auto repair shop.
• Using DVI data for effective team communication and workflow management.
• Streamlining parts ordering and service approvals based on inspection data.
• Session 14: Improving Shop Efficiency and Profitability with DVIs
• Analyzing key performance indicators (KPIs) related to DVIs (e.g., average repair order, customer retention).
• Identifying bottlenecks and inefficiencies in the inspection process.
• Continuous improvement strategies using DVI data analytics.
Week 8: Final Project and Evaluation
• Session 15: Final Practical Exam
• Students perform a comprehensive digital vehicle inspection on a test vehicle.
• Evaluation of DVI accuracy, documentation quality, and customer communication skills.
• Session 16: Review, Feedback, and Certification
• Review of final inspection projects and feedback from the instructor.
• Discussion of key learning points and common challenges.
• Issuance of course completion certificates to students who meet the requirements.
Assessment and Certification
• Assessment: Students will be assessed based on quizzes, practical tests, and a final project where they perform a full DVI.
• Certification: Students who successfully complete the course and demonstrate competence will receive a "Digital Vehicle Inspection Specialist" certificate.
Resources Required
• Software: Licenses for DVI Training platform.
• Equipment: Tablets or smartphones, OBD-II scanners, digital cameras.
• Workshop Space: An area for practical inspection training, including lifts and diagnostic tools.
This curriculum provides a comprehensive framework for teaching students the necessary skills to conduct effective digital vehicle inspections, preparing them for a modern automotive repair environment. Would you like more information on any specific section, such as a detailed lesson plan for a particular week or session?
DVI Training